KnightByrd Recover
Google Cloud service incidents, dated and indexed
4 incidents Google Cloud published on its own status page. We keep this index because service credits are almost never applied automatically — under most agreements they are claimed, within a window, by the customer. A business that was affected and never asked simply does not receive one.
What Google Cloud’s terms say about credits
Google Cloud publishes per-product service level agreements with credit bands tied to monthly uptime. Which band applies, and whether it applies at all, is determined by those agreements.
The deadline that closes a claim
Credits under these terms are claim-only. The agreement describes a credit and puts the asking on the customer, inside a window that closes.
Compute Engine (Premium tier, multi-zone)
Commitment 99.95% · credit against the monthly bill for the respective covered service in the affected region — not the whole google cloud bill.
Final claim: Within 60 days of becoming eligible for the credit.
Where it goes: Google technical support, with supporting log information. Have ready: Supporting logs, Affected region, Affected service.
Check what you are sitting on → — tell us what you pay for and we will show every documented entitlement attached to it, with the deadline on each. Free, no account.
The incidents
Each incident below was published by Google Cloud on its own status dashboard.
- Multiple products in us-central1-b are experiencing network service degradation.indexed 9/2/2026
- Google Cloud VMware Engine (GCVE) Stretched Cluster customers are experiencing zonal outages impacting network connectivity across multiple regions.indexed 8/22/2026
- Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.indexed 8/22/2026
- We are investigating an issue where customers may experience timeouts, service degradations, errors, and elevated latencies across multiple products in the us-west1 region.indexed 8/22/2026
Find out whether any of it applies to you
Start with the free check — a few questions about what you run and where, answered anonymously, with no account. It tells you which recovery classes are worth looking at for a business like yours, and it tells you plainly when the answer is none of them.
A recovery audit across the scope you agree — contracts, service levels, vendor billing, equipment remedies. You get a Recovery Opportunity Report, value estimates, an evidence map, priorities, and claim packets for anything real enough to pursue. The audit fee is for the work and is not contingent on finding anything. Where we find nothing worth pursuing, we say so.