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Refunds, scope, what we store, and the limits of what VERIS does. If a policy is not decided yet, it says so rather than reading as though it were.
How much of my site do you scan?
The free scan reads one public page. The paid products read the pages you submit. It reads visible text only — it does not log in, crawl your whole site, or touch anything private.
Do I need to install anything or give you access?
Nothing. No account, no install, no credentials, no tracking pixel, no code on your site. You give us a URL.
Do you store my data?
A scan keeps a dated reading of the public page: its address, the counts, and the claims as published. We keep it because monitoring is impossible without it — a claim that keeps its wording while its cited source disappears can only be seen by comparing two readings. Nothing about you is kept: no name, no email, no account, no tracking. The record is of what a public page said, never of who looked at it. Paid work is delivered to you by email.
What if my site blocks your scanner?
The scan reports the reason plainly — blocked, unreachable, or not HTML — and goes no further. Nothing is retried aggressively and nothing is worked around. On our own batch runs we respect robots.txt.
Will a competitor know I scanned them?
They see an ordinary page request, the same as any visitor. We read only what is public, and the report records what was published without drawing a conclusion about them.
Can I cancel Sentry?
Yes, monthly, at any time. The one-time products are one-time — there is nothing to cancel.
Is this legal advice? Will you tell me if I am compliant?
No to both, and the software refuses to do it. VERIS records what was claimed and what evidence was published beside it. It does not determine whether a claim is adequate.
We are outside the US. Does this apply to us?
The software behaves identically wherever you are — it records what your pages published and what evidence sat beside it. Which rules apply to you is a question for your counsel, not for us.
How accurate is it?
It reads the visible text of one page, so example output inside a product demo or a screenshot can read as a claim. A count is a starting point, not a verdict — and the Ledger shows every row so you can see which is which. We publish that limitation with every scan.
Who else uses this?
Nobody yet — VERIS is new and we are saying so rather than implying otherwise. What we can show you is the work: we ran it on 16 companies and on our own site, and published all of it.
What is the difference between the Ledger and the Dossier?
The Ledger is the inventory: every claim, the evidence beside it, and the question it would face. The Dossier is the file you hand over: the same claims with full provenance per source — where it came from, when it was produced, and where the file is thin.
Can I try it before buying?
Yes, and you should. The free scan takes under a minute, needs no account, and returns real counts for your own page. If the counts do not concern you, do not buy anything.
Do you offer refunds?
If the report does not contain what we described, we refund it in full within 14 days. We do not refund because you disagree with a finding — the finding is the product.
How long until I get it?
Ledger and Blazon within two business days. Dossier within five, because assembling provenance takes longer. Sentry starts monitoring the same day.
Is there a discount if I buy more than one?
A Ledger buyer gets their first month of Sentry included. Beyond that, prices are the prices.
Do you do annual contracts or enterprise pricing?
Not yet. Everything is self-serve at the published price today.
Can you scan many sites for us — we are an agency?
Talk to us. Agencies running this across a client roster is a real use, and we would rather scope it with you than quote a number we have not thought about.
What is the ROI versus having a lawyer review it?
We will not put a number on that. What we can say is what a Ledger costs and what it contains; what your counsel charges and what they would catch is yours to weigh.
Questions not answered here: veris@knightbyrd.com. Or ask on the VERIS page, where the answer desk works from this same record and will tell you when it does not know.
VERIS is an evidence inventory. It records what was claimed and what evidence was published alongside it. It does not determine whether a claim is adequate, and it is not legal advice or a legal conclusion.